I am okay paying for the ETF I was late to return the router for a day-I was out of country for work but why paying installation fee that was supposed to be waived.ĭavid, you may choose not respond to my email but this message is going to reach you. I now have a bill of $253 which includes the installation fee and Early Termination Fees. Since I initiated the service with David, I tried to reach out to him to re-explain the offer- David resist to respond to any of my emails.
Prizmo tv customer service free#
I took the deal little that I know David played me all the way-the internet service did not work downstairs ( my house is 2650SF), the router was regular residential according to another rep who tried to assist on troubleshooting and if order single service with AT&T customer do not qualify for 30 Worry Free Guarantee. 30 Days Worry Free Guarantee and Waive Installation Fee. Initiated service back in February 2018, David offered an awesome package Internet for $40, 50mpbs with business router.
![prizmo tv customer service prizmo tv customer service](https://servicereviews.org/wp-content/uploads/2018/03/Sling-TV-Customer-Service.jpg)
Anyways our entire lives and ways of doing things are different nowadays. I remember back in the days when I was a rep were encouraged to call the customer the following day to see if they have any questions. "DAVID HAWKEN" Would you mind responding?ĭavid is those type of sales reps once they are done with you-you would not hear from them. And they just like what next I can't deal with you I mean I'm like really I wasn't Rich enough I guess for the store I could not believe this this is not the first time this has happened every time I either call them or go down there on me humiliated all the time I think it's because I used to have money at one time and now I'm on disability due from a heart condition in a few other things Like a piece of dirt and I was very humiliated. One thing about AT&T Go phone that that is a rip-off to because the thing is if your phone gets lost or stolen and you have to have it off for a while until you either replace it or find it you still are counted for days if there's a 30-day deal in the month then you lose one day it's just not fair what they do and then if they find out you're on disability they treat you like a piece of dirt that happened at the store I went into I was going to get back on contract but when she found out that I had lower credit rating than what I used to even though I used to be with him on contract and did very well with them I would like to be treated like a piece of dirt they didn't want to talk to me after that there I. I didn't know their customer service was beyond a nightmare! Literally I'm stuck between a rock and a hard place. So I called back to speak to a manager over that department and the supervisor said I can't speak to anyone on that level because they don't speak to customers. She then told me I should call them the following day.ĭuring the course of my "service" I've spoken to many reps and supervisors. There were so many billing twists and turns the rep was confused. I drove to their store and only the store rep could speak to them (company policy). I called back and the recording said they were closed.
![prizmo tv customer service prizmo tv customer service](https://previewsworld.com/SiteImage/FBCatalogImage/STL146697.jpg)
Around September, I called Uverse and was placed on hold for an hour and forty minutes then I heard a dial tone. Lately they have reassessed charges during the dates when I've spoken to supervisors who have readjusted my bill.
![prizmo tv customer service prizmo tv customer service](https://3.bp.blogspot.com/--yhEUjTL1oE/Wq1MOg8B6mI/AAAAAAAAp5Q/KlEyJ0VGW30BxpmdmIwtatB_YxYZRCUSACK4BGAYYCw/s1600/Dish%2BTv%2B%2528Customer%2BCare%2529%252C%2BNew%2BDelhi%2B-%2BDish%2BTv%2Bsee%2BDish%2BTv%2BCustomer%2B...-780535.jpg)
They ended up crediting me those fees and charges.
![prizmo tv customer service prizmo tv customer service](http://i2.cdn.turner.com/money/dam/assets/140806135128-dish-network-streaming-1024x576.jpg)
I self-installed my AT&T U verse service August of last year.